Key Event Times
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Tea & Coffee 8:30 am
Leadership in a modern-day crisis 9:00 am
Conference opening by CrisisX event director Dallas Gurney
How the simulation works 9:30 am
Simulation Session 1 9:50 am
Delegates have to identify an emerging crisis, bring together the appropriate team, eliminate distractions and plan for a rapid response.
Morning Tea 10:30 am
Learning Session 1 10:50 am
Defining a Crisis & Your Response
Groups come together to talk about the decisions they made in the first simulation session and learn from the outcomes of those decisions.
Simulation Session 2 11:20 am
Out of Control
In this session, teams face a situation spiralling out of control. A further crisis starts to creep up behind them and the wheels start to fall off within the crisis committee.
Lunch 12:20 pm
AIG International Keynote Melissa Agnes 1:00 pm
Melissa presents her “Building an Invincible Brand in an Uncertain World” keynote presentation.
Learning Session 2 2:00 pm
Keeping Focus & Making Good Decisions
Groups come together to talk about the decisions they made in the second simulation session and learn from the outcomes of those decisions.
Simulation Session 3 2:30 pm
Teams are faced with a growing social media backlash and prolonged negative media coverage.
Afternoon Tea 3:30 pm
Learning Session 3 3:50 pm
Navigating the Media & When to Listen
Groups come together to talk about the decisions they made in the third simulation session and learn from the outcomes of those decisions.
Expert Panel 4:20 pm
Navigating the Storm
NZME presents our “Navigating the Storm” panel featuring Martin Snedden, Simon Kenny, Mike Hosking and Chris Quin.
Day #1 Concludes 5:20 pm
HP Keynote Breakfast Rob Fyfe 7:30 am
Technology partner, HP, presents former Air New Zealand CEO Rob Fyfe talking to our moderator about how airlines mechanise their crisis response.
Domestic Keynote Sir Bob Parker 9:00 am
Former Christchurch mayor Sir Bob Parker discusses his experience communicating under pressure.
Simulation Reset 10:00 am
Simulation Session 4 10:20 am
Your staff start to question the decisions you are making and begin to vocalise their unhappiness. Further dissent comes from an unexpected place.
Morning Tea 11:00 am
AIG Data Security Panel 11:20 am
AIG presents Rob Pope, Director of CERT NZ; Mohammed Khan, HP security consultant; and Bhairav Shah, AIG’s Head of Liabilities and Financial Lines with for an in-depth look at how to mitigate a data security crisis.
Learning Session 4 12:00 pm
Growing Stronger Through Crisis
Groups come together to talk about the decisions they made in the fourth simulation session and learn from the outcomes of those decisions.
Simulation Leaderboard & Final Remarks 12:20 pm
Day #2 Concludes 12:30 pm
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If you have questions about CrisisX: The Readiness Conference, or are interested in running your own crisis simulation event internally, contact Spark PR & Activate, the team running the conference here.