Schedule Information

Key Event Times

  • Day 1
  • Day 2
  • Registration Opens
    Tea & Coffee Available
    Pre-Conference Workshops
    11:00 am
    Pre-Conference LIVE Cyber Breach Simulation
    11:30 am

    Ahead of the conference proper, delegates are invited to participate in a quick-fire live cyber breach simulation canvasing the pros and cons of key decisions when faced with a major cyber security event

    Pre-Conference Case Study – The Event at Rata Complex Transport
    12:00 pm

    We return to the focus of last year’s simulation, Rata Complex Transport, to dissect how the business handled a major incident of employee misconduct and the subsequent reputational damage

    Welcoming Lunch
    Conference Begins
    12:50 pm
    Conference Opening – The Window of Opportunity
    1:20 pm

    Event director Dallas Gurney opens CrisisX by canvassing the biggest single mistake organisations make in times of crisis – not recognising they’re in the middle of one until it’s too late and the “Window of Opportunity” to affect the outcome has closed

    Keynote Speaker Deborah Thomas
    1:50 pm

    The former CEO of Ardent Leisure, shares her learnings from crisis in conversation with facilitator Nadine Higgins

    Afternoon Tea
    2:50 pm
    Simulation Phase 1
    3:10 pm

    The first phase of our simulation is revealed with teams having to identify, then navigate through, an unprecedented crisis event

    Learning Session 1
    3:50 pm

    We talk through the decisions made by teams during phase one, uncovering key learnings while exploring real-life crisis examples from companies who have been through it before

    Expert Panel – Navigating the Storm
    4:20 pm

    Our panellists Joan Withers, Shayne Currie, Linda Clark and David Coombes discuss their experience in the middle of a crisis storm and how best to make calm, rational decisions in the heat of the moment – facilitated by Nadine Higgins

    Networking Drinks
    5:10 pm
    Dissecting the Paul Holmes’ Kofi Annan reputational crisis
    5:30 pm

    A conversation with Bill Francis, Sir Paul Holmes’ manager at the time of making his infamous Kofi Annan comments – arguably the biggest reputational crisis of the last 20 years. What caused it, how did the company respond and what was learnt from the experience? Facilitated by conference MC Chris Lloyd

    Day #1 Concludes
    6:30 pm
    Tea & Coffee Available
    8:30 am
    Keynote Speaker Rt Hon Sir John Key
    8:50 am

    The former Prime Minister talks about his experience leading the country through the Christchurch Earthquakes, Global Financial Crisis and other significant crisis events

    Simulation Session 2
    9:50 am

    The second phase of our simulation sees escalations in the crisis with many distractions attempting to blow teams off course

    Morning Tea
    10:30 am
    Learning Session 2
    10:50 am

    We look at how teams approached the second phase of the simulation and talk about the various takeaways out of that second session

    Keynote Speaker Peter Bradley
    11:15 am

    The CEO of St John talks about how emergency services prepare and organise themselves for, often life-or-death, crisis. Peter discusses his experiences in New Zealand with various recent emergency situations, as well as in London where he was CEO of London Ambulance Service during the 7/7 terrorist attacks

    Lunch
    12:15 pm
    Simulation Session 3
    1:00 pm

    In the final phase on the first day of the simulation, teams need to contend with a catastrophic and surprising change in direction, broadening the impact of the incident

    Learning Session 3
    1:35 pm

    We learn together from the different experiences’ teams have had navigating the major escalation in Phase 3 of the simulation

    Elective Panel
    “Surviving a Cyber Security Disaster”
    2:00 pm

    Our expert panel talks about how to be ready for the inevitable, a cyber security attack resulting in a privacy breach or irretrievable data loss

    Elective Panel
    “What Should Keep You Awake at Night”
    2:00 pm

    Our expert panel discusses the most likely causes of crisis and how to mitigate the risk of these events happening to your organisation

    Afternoon Tea
    3:00 pm
    Simulation Session 4
    3:20 pm

    Things take another unexpected twist, meanwhile the public and key stakeholders start to take issue with your handling of the situation

    Learning Session 4
    4:00 pm

    In our final learning session, we bring together the 10 CrisisX principles and establish techniques which will help you continue your learning back at the office

    Simulation Leaderboard & Final Remarks
    4:20 pm
    Day #2 Concludes
    4:30 pm

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    Get In Touch

    If you have questions about CrisisX: The Readiness Conference, or are interested in running your own crisis simulation event internally, contact DRUM, the team running the conference here.